In response to an overwhelming public demand, Youngcare has introduced a new support service called “Youngcare Connect”.
Youngcare Connect is a dedicated counselling and referral line for people in desperate need of disability information and advice.
Melissa James joined the Youngcare team in late January as the Youngcare Connect Liaison Officer and will work to connect young people and their families to relevant information and programs. Melissa is a social worker with a background in working with not-for-profit organisations and government agencies both nationally and internationally. Melissa has worked in a number of different industries including aged care, mental health, young people and families, community development, child protection and disabilities.
Youngcare Connect will enable Youngcare to effectively respond to the dramatic increase in calls and emails received from individuals, families and care providers, which number in the thousands over the past 12 months.
Youngcare Connect provides a single point of contact for appropriate referral pathways and information about relevant services for young people with full-time care needs.
The implementation of Youngcare Connect allows Youngcare to further its mission by connecting young people to their community and the greater health industry.
Youngcare Connect has been made possible by Suncorp and will initially be staffed part-time with the support of dedicated volunteers, managed by Melissa.
